WhatsApp today officially launched its new WhatsApp Business app in select markets, including Indonesia, Italy, Mexico, the U.K. and the U.S., ahead of its planned worldwide rollout. The addition of business profiles and new messaging tools aimed at business customers is part of the company’s broader plan to generate revenue by charging larger enterprises for advanced tools to communicate with customers on the platform now used by over a billion people worldwide.
The WhatsApp Business app is the initial entry point in this market.
Aimed at smaller businesses, the free app – Android-only for now – helps companies better connect with their customers and establish an official presence on WhatsApp’s service. Essentially, it’s the WhatsApp version of a Facebook Page.
The company had previously announced the app’s arrival, and begun verifying business accounts as part of its WhatsApp Business pilot program back in September 2017. Verified accounts were given a green checkmark as a means of demonstrating their authenticity.
With the new WhatsApp Business app arriving today, small companies can set up their WhatsApp Business profiles by filling out information like a business description, email, address and website.
WhatsApp says people will know when they’re talking to a business because these accounts will be listed as “Business Accounts.” Over time, some of these will become “Confirmed Accounts,” after WhatsApp verifies the account phone number it registered with matches the business phone number.
Once established on the WhatsApp network, businesses can then use a series of tools provided by the app, like smart messaging tools that offer similar technology as what you’d find today in Facebook Messenger.
For example, the app offers “quick replies” that provide fast answers to customers’ frequently asked questions; “greeting messages” that introduce customers to the business; and “away messages,” that let customers know you’re busy.
Businesses will also be able to access messaging statistics, like number of messages read, and they can send and receive messages from the desktop via WhatsApp Web.
While businesses will need to use this new app to communicate with customers, for the general WhatsApp user, there’s no change. They’ll be able to message businesses but can control their experience by blocking numbers and businesses, as well as report spam.
In addition, businesses will only be able to contact people who provided their phone number and agreed to receive messages from the business, the company had previously said.
The Business app will later be joined by an enterprise solution aimed at large businesses with a global customer base – like airlines, e-commerce sites, and banks, WhatsApp had said last fall. It didn’t announce any news regarding this solution today, but in the past the company said it would charge for these enterprise tools. Presumably, they’ll be built on top of the current WhatsApp Business core product.
The company also indicated today how critical it is to address the needs of businesses on its service, which now reaches 1.3 billion users. According to data it cited from Morning Consult’s research, over 80 percent of small businesses in India and Brazil said that WhatsApp helps them communicate with customers and grow their businesses.
WhatsApp declined to say how many businesses are today active on its app, when asked.
At launch, the WhatsApp Business is available as a free download on Google Play in supported markets. WhatsApp didn’t offer an ETA on when the Business app would rollout to worldwide markets beyond “the coming weeks,” or when an iOS version would arrive.
However, the company did confirm to us that – while it prioritized Android after researching with businesses where WhatsApp is used prominently – it does plan to support other platforms in the future.
Watch planet Mercury orbit the Sun this November of 2019
On Nov. 11, individuals over most of the world can capture the planet, Mercury, passing over the sun. This uncommon occasion won’t be seen from Soil once more until 2032.
The littlest planet within the sun oriented framework is additionally the closest to our star, and sometimes it crosses before the sun’s shinning disk from our viewpoint here on Earth. Previously, this happened last in 2016, but after this up and coming travel, we’ll need to hold up another 13 long years to see another one.
Mercury will start its travel over the sun on Nov. 11 at 7:35 a.m. EST (1230 GMT), and the complete trip will generally take five and a half hours, finishing at 1:04 p.m. EST (1830 GMT), concurring to NASA.
The planet will see as a modest, travelling imperfection on the sun’s confront as Soil passes through Mercury’s little shadow. The transiting world will be so tiny that skywatchers will require extraordinary adaptive — telescopes or binoculars prepared with defensive sun oriented channels — to see it.
You can witness this entire phenomenon via the Space.com website where it will be lively webcast. Save the date, Nov. 11, 2019.
These two smartphones are beating Apple in the global market
Concurring to available quarterly deals figures, Samsung and Huawei have come out well ahead of Apple in terms of smartphone shipments.
According to figures from Canalys, Q3 shipments of smartphones in 2019 , Samsung is driving the pack with 78.9 million units, taken after by Huawei at 66.8 million, with Apple completing the top three with deals of 43.5 million units.
Apple will be trusting that its recently-released trio of unused phones will do much to turn around their fortunes. The iPhone 11 was discharged with a lower beginning cost than expected, so that may be a step within the right course to expanding their shipments vis-à-vis Huawei and Samsung.
The presentation of 5G network to following year’s iPhone 12 run, as supposed, might give other welcome deals boost to Apple.
Chinese firms believed to be interested in Expressway project
Chinese firms are believed to be interested in taking on the Expressway project. Their interest was shown after the United States withdrew their plans. Current China-Kenya relation which has seen them secure multiple mega infrastructure projects in the country.
“We shall be able to put it in the market and therefore whoever will be able to give us the best bid, we shall go with that person,” Kenha director-general Peter Mundinia said.
Chinese companies are accused of giving 10 per cent kickbacks to corrupt leaders, hence the high number of projects secured.
“Don’t be surprised the Chinese developing the proposed JKIA Westlands expressway are given the project. The Chinese are highly likely to win the tender,” a source who sought anonymity said.
“Fresh consultations will be required which will inform compensation for affected persons. Currently, we cannot even say who will be affected because the route has not been decided,” a source said.
“We are still working on the finance. Kenya has a challenge of debt and we are wary of burdening Kenyans,” the Envoy had said during the interview.
KeNHA which is the contractor, however, insists there is land for the project.
“Land had been identified along the old alignment but issues arose over bringing down a lot of facilities along the road. We have now found land fully off Mombasa road,” Mundinia had said earlier.
This is how twitter will now handle financial scammers
Already, Twitter took care of cases of extortion through its spam detailing tool. But today’s changes mention accurately what is denied and ought to make it simpler for clients to report fraud.
According to Twitter, clients may not work a fake account or imagine to be an open figure or an organization. Money-flipping plans in which clients inquire for a little sum of cash in return for a more impressive whole are denied, and phishing plans will number as an infringement. To report occurrences of extortion, clients can select “report tweet” from the drop-down menu, select “It’s suspicious or spam” and after that select the sort of infringement.
We’re always updating our rules based on how online behaviors change. Today we're expanding our policies to prohibit financial scams.
Read more: https://t.co/ihBxbTGKk5
— Twitter Safety (@TwitterSafety) September 23, 2019
Twitter might lock accounts that are in infringement and require more information or block them inside and out. It may moreover caution users about possibly risky links and erase particular tweets.
Huawei Mate 30 Series to be released this Month
Huawei took to its official Twitter account earlier today to report that it’ll disclose the Mate 30 series on September 19th. For PhoneArena perusers, usually not a shock; back on Eminent 11th we told you that the company’s president of program advancement, Wang Chenglu, had spilled that date to Hi-tech.mail. The Mate 30 Series will be the manufacturer’s most advanced non-foldable phone produced this year. Under typical circumstances, request for the line might have taken Huawei to the beat of the smartphone industry in terms of shipments. But this has not been an normal year for the firm.
The Huawei Mate 30 Pro is accepted to highlight a 6.7-inch AMOLED curved edge display that will have a 90Hz refresh rate. That’s 50% speedier than the speed found on popular smartphone shows and will lead to smoother liveliness for diversion players and buttery smooth looking over. It moreover may decrease battery life, which is one of the reasons why the Mate 30 Professional ought to transport with a 4500mAh capacity battery interior. Another highlight that calls on the phone’s battery is turn around remote charging. This permits the handset’s raise board to be utilized as a slight charging cushion to control up particular adornments and compatible phones. The Mate 30 will allegedly be prepared with a 4200mAh battery.